Under the federal umbrella as a transit authority, UTA is trying to keep service in areas where the highest number of people have the greatest level of need, such as low-income communities, near hospitals and other areas where people work nontraditional hours. With limited operators and a shift in how people are using public transportation, Callison said UTA is focused on providing services to areas where it will be most beneficial.
“Even if we did have the drivers to bring routes back, ridership is changing,” Callison said.Īccording to Callison, ridership has evolved into “one big hump” throughout the day, whereas before COVID data showed peak travel times during rush hour in the morning and evening. Staffing shortages throughout the state are not the only factor in bus routes being reduced or discontinued, according to UTA Manager of Service Planning Eric Callison.
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